Student-loan borrowers got incorrect notices from a major student-loan company. Lawmakers want answers.
Sen. Elizabeth Warren is investigating student-loan company MOHELA over erroneous past-due notices to borrowers. Andrew Harnik/Getty Images Lawmakers are inquiring into student-loan company MOHELA for sending erroneous past-due notices. Some borrowers said they didn't know it was a glitch and experienced credit score drops. Borrowers have reported a range of repayment errors since Trump's overhaul took effect in July. A major student-loan company is in the spotlight again for delivering inaccurate information to borrowers. A group of Democratic lawmakers, including Sens. Elizabeth Warren, Jeff Merkley, and Ed Markey, is seeking information from student-loan servicer MOHELA after it sent borrowers erroneous past-due notices, telling them they were approaching default when they were not. The lawmakers requested that MOHELA clarify the extent of the error, including how many borrowers received past-due notices, how the glitch occurred, and how long it took the servicer to notify borrowers of the error. An Education Department spokesperson previously confirmed to Business Insider that the department was aware of an issue affecting "a small number of borrowers at one servicer," and that
Sen. Elizabeth Warren is investigating student-loan company MOHELA over erroneous past-due notices to borrowers. Andrew Harnik/Getty Images Lawmakers are inquiring into student-loan company MOHELA for sending erroneous past-due notices. Some borrowers said they didn't know it was a glitch and experienced credit score drops. Borrowers have reported a range of repayment errors since Trump's overhaul took effect in July. A major student-loan company is in the spotlight again for delivering inaccurate information to borrowers. A group of Democratic lawmakers, including Sens. Elizabeth Warren, Jeff Merkley, and Ed Markey, is seeking information from student-loan servicer MOHELA after it sent borrowers erroneous past-due notices, telling them they were approaching default when they were not. The lawmakers requested that MOHELA clarify the extent of the error, including how many borrowers received past-due notices, how the glitch occurred, and how long it took the servicer to notify borrowers of the error. An Education Department spokesperson previously confirmed to Business Insider that the department was aware of an issue affecting "a small number of borrowers at one servicer," and that
